Seeing is believing with a Case Study
One of our clients was able to reduce their scheduling time by 75%! Learn more about how our Field Service Management Platform was able to transform our clients operations.
Field Service operations is a chaotic business.
With Raxar, You Can Reduce Your Stress And Make It Easier Than Ever Before.
SEE IF YOU'RE A GREAT FIT IN 15 MINUTES OR LESS
Next Generation of Field Service Management Software
Raxar Technology is proud to deliver a robust and intuitive solution for Traffic Management, Striping, Equipment Rental, Trades Groups, and all other types of Field Service Management companies. Streamline processes across all areas of your jobs, whether its scheduling, dispatch, rentals, managing crews and customers, safety checks on site, equipment and fleet tracking, RFIs and much more.
If your company is dispatching jobs into the field, you are well aware of the challenges that come with using paper, excel or some other outdated scheduling software. Whether you haven't started to fix the problem or have several disjointed apps deployed over the problem, its time to rip the bandaid off and get a comprehensive solution in place. Reduce your stress, make your team more efficient, and ultimately reduce your overall software costs by using a solution that was hand crafted for you.
Pick and choose from our 16+ Management Modules to build your own custom package and achieve your specific goals.
Hand pick the modules you need now and grow into others later. Let us help you get on top of these workflows with a free executive briefing to see if we may be a great fit for your enterprise.
Table of Contents
Mobile Vehicle and Equipment Management
Raxar can help you manage your fleet and equipment.
With Raxar, it’s never been easier to manage all of your vehicles and equipment. From real-time location tracking with GIS integration, to housing important documentation and quality information. That means manuals, warranties, associated barcodes and work history across departments (not just maintenance!) all in one place. Keep tabs on all of your equipment and your entire fleet, whether they’re on the go or stored, ready for the next job.
Equipment Rental Management
Raxar can help you manage equipment rentals.
Rental management can be extremely challenging, especially keeping track of which equipment is assigned to which customer, the equipments' location, how much the invoice should be, and making sure everything is returned. Our Equipment Rental Management module can help your team stay on top of all the rentals that you are dispatching. Track it associated with a specific customer and job, be able to do pre and post rental checks, and estimate your invoice cost during the scheduling process. With Raxar, it’s never been easier to manage all of your equipment rentals.
More great features to take advantage of:
Mobile Maintenance Management
Raxar can help you manage maintenance.
Transform the range of tasks you face every day into one easy-to-manage workflow. Our maintenance management module helps allocate your team members by their current assigned work, skillset, and even current location, in order to find the best person for each new task. Schedule services and delegate all maintenance tasks against your fleet or equipment- from routine, preventative and corrective- whether an internal team member or external vendor.
Take advantage of the ability to track and add cost items such as time, parts, and materials so that problem areas can be seen and fixed before becoming pricey or dangerous.
Scheduling, Dispatch and Field Service Management
Raxar can help you manage scheduling, dispatch and field service jobs.
Manage jobs, assign equipment, track time, and oversee projects. With our dispatch center, your field service will be empowered to manage any job, even hundreds per day. Raxar is ideal for scheduling crews and equipment for work based on location, skills and availability.
Feel empowered and reduce the stress with some amazing features like our intuitive boardview so you can track and assign crews all from the same view. Get rid of any wasted time in between systems, with new options for direct integration into your fleet and SMS schedule confirmations from your crews.
More great features to take advantage of:
Mobile Field Forms and Inspections
Raxar can help you manage inspection and forms.
We use the embedded sensors to help you collect higher quality information, faster than ever. Collate key data and track it by equipment, vehicle, crew, day/time, type, location, customer and more. Your team can now react faster, taking action instantly on their mobile device to trigger work orders, requests for information, overtime notifications with time tracking and more. This way, you won't miss a single thing.
And, by having inspection and form data drive Key Performance Indicators, you can make smarter, data-driven decisions and boost your teams’ performance.
More powerful features that you may love:
Team Management
Raxar can help you manage your team.
Performance monitoring can often be hard when managing lots of crews and a large workforce. Efficiently organize crews based on their titles, skills, competencies, certifications, department, availability and other custom attributes. Get notified if certain skills or certifications are expiring, reducing your risk across all jobs. Ultimately, your team can leverage this key information to allow for the right people to be assigned to the right tasks and jobs at all times.
Our intelligence center strengthens this module by helping you to monitor and report on crews performance, efficiency and costs.
Customer and Contact Management
Raxar can help you manage your customers and contacts.
All your customers in a central location with the ability to track their job requests and make sure you are delivering the highest quality every time so your customers stay loyal.
Stop wasting your crew’s time in the field by them fumbling to find the person they need to speak to. Take advantage of our contact library and quickly find the person they need based on where they are and what they need. Manage all key contacts for billing, maintenance, job related requests, and more.
With a tap of a finger you’re now able to call, text or email the appropriate person, even while performing tasks such as work orders, daily reports, and inspections. Take reporting, collaboration and communication to the next level with our customer and contact management module.
Daily Reports
Raxar can help you manage your reports.
With Raxar’s Daily Reports module your crews can create detailed daily work logs while tracking items like weather, deliverables, safety concerns, time, accidents/incidents, equipment usage, or another other miscellaneous notes. We wanted to deliver Daily Reports that your crews can use without being time consuming so we help them by making filling out the information incredible intuitive and easy. Tracking your team’s productivity has never been this simple.
Your teams have the option to create and assign tasks with reminders directly from their daily report form. They can then directly generate their end report in the field and share with the back office without ever leaving the jobsite. Give your dispatch team the ability to track the completion of daily reports and trace any that may have been forgotten about by a specific job crew through dashboards and reports.
Request for Information
Raxar can help you manage your RFIs.
Create RFIs instantly from your daily reports or other job related forms instantly while in the field or in the back office in compliance with your customers standards. Be able to get the easily and direct two way communication that your team needs with your customer so that your RFIs have the fastest possible turnaround times to keep your jobs on track.
Information should flow easily with your RFIs, which is why you can tag specific locations of problems on GIS or jobsite plansets, take photos with markups, add notes and other information that will help the issue get resolved quickly. Tie these workflows in with the customer and contact management module so everyone knows exactly who the right contact is at the right time to speed resolution up even more. In addition, manage all your costs, delays and material items so your team can track RFIs through each stage to closure.
Costs, Labor, Equipment and Materials Tracking
Raxar can help you manage
Costs, Labor, Equipment, and Materials
Take your cost, labor, equipment and materials tracking to the next level by giving your field teams direct access in the field so they input these items directly against their work. Your work orders and job can all have any associated time and materials tagged against them so that your team has direct transparency into costs and usage levels for restocking.
Aggregate this information with our intelligence center for improved capital planning and overall decision making. Translate this information to other departments, like finance, through automated reports or direct integration.
Make your time and materials management so much easier with more great features:
Workflow Management
Raxar can help you manage Workflows.
Good things happen when work flows. With our configurable workflow manager, you can create and manage complex workflows across Raxar modules or external tools like ADP or Twilio. This means that you can create automated sequences of events that occur on a specific job type or event, such as an incident or sensor trigger.
Let’s say a job comes up that needs one foreman, a driver and four crew members. The system can automatically go find the team members for each role in that crew based on training, availability and proximity. Then text those team members seeing if they are available and find a replacement if that person responds no to the text. Once the crew forms the workflow could then change the job status to ready to deploy. All this, customized to your team, your workflows, and your goals.
Take your operations to a place you only thought possible in the future. The possibilities are endless.
Mobile Incident Management
Raxar can help you manage your Incidents and Incident Command.
When there are incidents it’s important your team can handle the issue, and not be slowed down by inefficient communication. Be able to act immediately with alerts for hazards, and near-misses. With dozens of customizable checklists including field types, statuses, photos, notes, and signatures, you can now collect the crucial information your team needs in a matter of moments. Translate that information into action by delegating, scheduling, and assigning tasks even while on the go with the appropriate sign-offs and signatures to stay in compliance.
With our mobile incident management, you can document incidents directly from a specific jobsite, milestone, or crew and give the guidance to make sure the right steps are taken before closing the incident out. Streamline your reporting needs with your incidents so your team is informed and can gain insights to improve over time so these issues do not occur again.
We have assembled next level features to help you get things back on track:
Give it a try and see for yourself!
The Raxar Field Service Operation Management Platform can be utilized through every department on your team, aiding your business in dispatch, scheduling, fleet, rentals, training, safety, maintenance, and much more. Watch the proven Raxar System transform your business into a well-oiled machine that operates efficiently, reaches goals faster, and delivers higher quality results for your customers.
Permit Management
Raxar can help you manage your Permits.
Tracking permits and the approval process across jobs and various crews can be really tedious. With Raxar’s permit management, it takes all the stress out of the process so you can focus on the work at hand and know that everything else is taken care of.
Create and assign permits easily and directly while in the field or back office with the appropriate reference materials and signature signoffs from the appropriate officials. Manage expiration dates all in one convenient place and get reminders on the ones you may have slipped your mind so your team reduces any risks to project delays or compliance issues.
More great features for Permit management you can rely on:
Business Intelligence
Raxar can help you manage
Business Intelligence.
Create and assign observations easily and directly while in the field. Give your employee and contractors the kudos they deserve or the reprimands that will make them stronger as needed through our behavioural based observations. In addition, be able to integrate this to the specific location (through GIS or plansets), person, contractor, and jobsite so that you can trend and learn overtime.
Collect the information you need for the specific type of observation with integrated forms and assign them to the appropriate person. Track these observations all the way through closure with signatures and approvals so never lose site of a learning opportunity.
Integrations (including Telematics, Twilio, and ADP)
Raxar can help you manage Integrations.
With the flexibility of our secure API, your team can tie your operations practices directly into sensors, telematics devices, and other software systems, such as your company’s finance/ERP tools (ex. ADP).
This means building one simple, interwoven system across your entire company, allowing data to flow efficiently between systems in no time, leveraging 100’s of integrations we have with our partners.
No trouble for IT!
Easy back-end for non-technical user!
Build and deploy new forms in under 2 minutes without any programing. This helps your project executives and supers to feel empowered so that they can make changes on the fly as needed. We also understand that business processes change over time so that mean you need a platform that is adaptable to meet your needs. We know your enterprise is not out of the box, so why should your software be.
We work with some of the world's most innovative thought-leaders
Some of Our Clients
Give it a try with your team!
The Raxar Field Service Operation Management Platform can be utilized through every department on your team, aiding your business in dispatch, scheduling, fleet, rentals, training, safety, maintenance, and much more. Watch the proven Raxar System transform your business into a well-oiled machine that operates efficiently, reaches goals faster, and delivers higher quality results for your customers.
What makes RAXAR the best solution?
COLLABORATIVE
Various teams work on the same system but are delivered content based on their role and permissions.
SENSOR AGNOSTIC
Integrate various types of sensors that your organization currently uses or wants to use. Whether that is QR/barcodes, IoT devices, connected assets, and much more!
MOBILE
Raxar's core platform was build mobile first to be robust yet extremely intuitive for all field teams to work both online and offline.
OPEN PLATFORM
Raxar's GRAiT System is API enabled allowing organizations to improve their current systems easily and seamlessly.
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